Delete your Ferla account

Contact

Email: info@ferla.app

You can delete your Ferla account and its data at any time, from the app or by

email. You do not need to keep the app installed to ask by email.

Option 1: in the app

• Open Ferla and sign in.
• Go to Profile → Support & About → Manage My Data.
• Tap Delete My Account and confirm.

The deletion starts immediately. If you own a family group, the app first offers

to hand ownership to another member.

Option 2: by email

Send an email to info@ferla.app from the address you use to sign in to Ferla,

with the subject Delete my account. We confirm that the request comes from

the account owner, delete the account within 30 days, and reply when it is

done.

What is deleted

• Your account, email address and password
• Profile name and photo
• Transactions, accounts, budgets, goals, debts, receivables, recurring payments

and portfolio holdings

• Assistant chat history
• Your family or shared-budget membership and the entries you added
• Notification tokens

Receipt photos and voice recordings are never stored, so there is nothing of

them to delete.

What is kept, and for how long

• Purchase records (if you bought a subscription): kept for the period that

tax and bookkeeping law requires, then deleted.

• Crash reports (no financial data): deleted automatically after 90 days.
• Anonymous usage statistics (only if you agreed to them): not linked to

your account; deleted automatically after 12 months.

• Server backups: removed as backups rotate, within 30 days.

Deleting your account does not cancel a subscription bought through Apple or

Google. Cancel it in your store account as well.

More detail: Privacy Policy